XOnline Terms & Conditions
By registering into classes or subscribing to memberships to XOnline, you are agreeing to abide by the Policies and Terms & Conditions set forth.
Cancellation Policy
Class cancellations must be done 6hrs in advance via email
Class Passes may be frozen once per pass (excluding the 1-class pass) with 24hrs notice via email, for the same amount of time as the original pass expiry
Subscriptions can be cancelled anytime by yourself, effective immediately. You need an active subscription to access our content & classes
Unused class passes before the expiry date will be invalid and a new class pass is required to join another live class
All sales are final - classes and memberships are non-transferable and non-refundable
Subscriptions
Subscriptions are valid for 1 month starting from date of registration
Subscriptions must be active in order to access our content & classes
Subscriptions are for individuals only and may not be shared - if you are found to be violating this rule XOnline reserves the right to immediately terminate your subscription
Unused classes/private classes do not rollover to the following month’s subscription
Each user is responsible for signing up for their chosen live class within the same subscription month
Accounts which do not have updated payment details will have their subscription automatically canceled
Conditions of Use
XOnline will not be liable for any damages, injuries or losses due to a member’s use of classes and/or subscription, or due to information gained from our materials
Members are responsible for their own health & safety, please consult with a healthcare professional for advice before attempting a new physical activity
Services
XOnline cannot guarantee direct access to the instructor of your choice - this is dependent on the individual instructor’s availability
Intellectual Property
All materials (including but not limited to content, recordings and tutorials) are owned by XOnline and all rights are reserved to us
No part of our materials may be reproduced or distributed without our express written permission